About GoFreight | Our Mission to Simplify Freight Forwarding

A Story of Innovation, Partnership, and Heart

Before GoFreight existed, our co-founders spent months visiting freight forwarders across the United States. They sat in operations rooms, asked questions, and listened. What they saw was clear, forwarders were working hard, but the systems they relied on were holding them back.

From that experience, GoFreight was born. In 2017, our CEO Trenton Chen left behind the security of a corporate career to pursue something more meaningful and launched GoFreight with a mission to modernize freight forwarding. Today, GoFreight is the leading cloud-based freight management platform in North America, serving over 1,000 freight forwarding companies and more than 6,000 daily users.

We're proud of how far we've come, but we've never forgotten why we started.

It's about giving freight forwarders time back, unlocking new revenue, and turning everyday teams into all-star performers. We believe freight forwarders deserve to win more deals, ship more containers, and grow their business without burning out. That's the heart behind GoFreight. And it will always be our why.

Our Mission

Redefining What's Possible in Freight Forwarding

We're here to make your job easier, your business stronger, and your customers happier. From quote to book to invoice, GoFreight brings every part of your freight operations into one powerful platform.

Our mission is to remove the busywork, automate the repetitive tasks, and help freight forwarders focus on what really matters: growing relationships, revenue, and results. Whether you're a small forwarder looking to scale or an enterprise modernizing legacy systems, we're with you every step of the way.

A team of professionals collaborating in a modern office setting.

Our Values

Customer Obsession

Built for Forwarders, With Forwarders

We live and breathe freight forwarding. Every feature, integration, and workflow is shaped by real customer conversations and frontline feedback. We're not just here to sell software. We're here to solve actual problems that hold your business back.

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Growth Mindset

We're Not Done Until You Are

We believe in learning fast, adapting faster, and constantly improving—not just our product, but ourselves. Whether it's expanding integrations, refining user experience, or helping our customers unlock new revenue streams, we never stop iterating.

Collaborate to Succeed

Stronger Together

Your insight, our technology. We partner closely with our customers, co-creating the features and tools that drive their success. We believe collaboration is the shortest path to building something truly valuable.

A team having a discussion in a bright, modern workspace.

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Accountability

We Own the Outcome

We hold ourselves to the highest standards because our customers rely on us. When you succeed, we succeed. That's why we focus relentlessly on reliability, clarity, and delivering tangible results.