GoFreight is an AI-powered, cloud-based freight forwarding software built specifically for forwarders. It brings shipment operations, quoting, invoicing, CRM, tracking, and business analytics into one platform — accessible from anywhere in the world with an internet connection.

Is GoFreight available in my country?

Yes — GoFreight is a cloud-based platform that works anywhere in the world. You can run your freight forwarding operations from any country without installing local software or setting up on-premise servers. GoFreight currently has a strong presence across the United States, Mexico, China, Hong Kong, Taiwan, Singapore, Indonesia, Vietnam, Malaysia, Thailand, and Cambodia, with forwarders in many other countries using the platform as well.

Can my back-office team in one country work with my operations team in another country using GoFreight?

Absolutely — this is one of GoFreight's core strengths. Because GoFreight is 100% cloud-based, your back-office team in, say, Vietnam or Indonesia can handle documentation and invoicing while your sales team in the US or Singapore manages clients — all working on the same live data, in real time, with zero lag. There's no need for file transfers, VPNs, or syncing between local servers. Everyone sees the same dashboard, the same shipment status, and the same customer records, no matter where they are.

What types of freight does GoFreight support?

GoFreight supports ocean import, ocean export, air import, and air export operations. Each mode has dedicated workflows, document templates, compliance filing tools, and automated task management built into the platform.

How does GoFreight help freight forwarders grow without hiring more staff?

GoFreight automates repetitive tasks like document filing, invoice generation, and customer notifications. Customers report handling 30% more shipments within 12 months, resolving exceptions 40% faster, and achieving up to 2x productivity — all with existing staff. Because the platform is cloud-based, you can scale your back-office to lower-cost countries without any infrastructure overhead.

Why is cloud-based software better than traditional freight forwarding software?

Traditional freight software requires local installation, IT maintenance, and on-premise servers — which means every office needs its own setup, and data doesn't flow between locations in real time. GoFreight's cloud-based approach eliminates all of that. Your entire team — whether they're in the US, Taiwan, Singapore, or Cambodia — logs into one platform with one set of data. Updates happen instantly, there's no version mismatch between offices, and you can onboard a new branch in a new country in days, not months.

Does GoFreight support freight forwarding operations in Southeast Asia?

Yes. GoFreight is widely used by freight forwarders in Singapore, Indonesia, Vietnam, Malaysia, Thailand, and Cambodia. The cloud-based platform means teams in these countries can collaborate seamlessly with offices in the US, Greater China, or anywhere else — handling operations, documentation, and customer communication in one unified system.

Does GoFreight work for freight forwarders in Greater China and Taiwan?

Yes. GoFreight serves forwarders operating in China, Hong Kong, and Taiwan — some of the world's busiest trade hubs. Teams in Greater China can work side-by-side with back-office staff or partner offices anywhere in the world through GoFreight's cloud platform, with shared visibility on every shipment and document.

How does GoFreight improve customer service for freight forwarders?

GoFreight provides branded customer portals with real-time tracking, automated shipment alerts, and 24/7 document access. Your customers get a professional, always-on experience regardless of which country your team is operating from. Forwarders report up to 40% fewer customer support inquiries and a 35% improvement in satisfaction scores.

How do I get started with GoFreight?

Request a demo on the GoFreight website. Since GoFreight is cloud-based, there's no hardware to install — the onboarding team will set up your account, migrate your data, and train your team remotely. Forwarders in any country can get started quickly without waiting for local IT setup.

AI-Powered Freight Forwarding Software & All-in-one TMS

Rate Management

Quotation

Booking & Filing

Operations

Payment & Invoices

Back Office

112.7

Shipments per ops each month, typical vs best-run

50.2%

Wallet share — profit from customers growing with you

23.16%

Keep rate — profit kept from every gross-profit dollar

Hear from our customers

"The number of files that we've been able to process per employee has gone from 22 files per employee to 31 files per employee per month, which has really allowed us to keep our overhead low"

Jason Cook Founder and Managing Director, Ardent Global Logistics

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“As a modern freight forwarder, GoFreight gives us the visibility, the tools, and the partnership we needed to compete with forwarders ten times our size. And the team behind it is the reason we will never look elsewhere.”

Caitlin Murphy Founder and CEO, Global Gateway Logistics

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"GoFreight helped us double our capacity without adding staff. The automated tracking and professional interface are the keys to our company's success."

Joan Chou President, Headwin Global Logistics

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"When we started, Transmodal had just one office. Two years later, we’ve expanded to four — and GoFreight has scaled with us every step of the way."

Kanav Bhalla Head of Business Development, Transmodal Group

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"The tracking system provides customers with clear delivery updates, and the interface is very straightforward to use."

Rafael F. Import Manager, Accenture

Trusted by Forwarders Worldwide

The only system you need to run your freight business

Stop switching tabs and fixing errors. Quote faster, track better, get paid sooner, and deliver the kind of service your customers remember.

Track every container Delight your customers Stay one step ahead See the numbers that matter

Track every container like it's your only one

Total visibility into every shipment's final mile. No more missed free time, messy spreadsheets, or back and forth with your team.

✓ End to end container visibility — from discharge to empty return, no chasing terminals or carriers
✓ Lifecycle-based alerts — get notified before free time expires and avoid D&D fees
✓ My Containers dashboard — view, filter, and manage every container in one place

No more "Where's my container?"

Your customers stay in the loop. Your team stays out of the back-and-forth.

✓ Real-time shipment updates — status, ETA, delays, and container stages update automatically
✓ Branded portal access — a professional, self-serve experience with your logo and colors
✓ Invoice and quote tracking — customers view invoices, pay directly, and check quote progress

Always one step ahead on shipments

Set up reports and reminders once — GoFreight takes care of the rest.

✓ Custom shipment reports — formatted to each customer's preferences, sent on their schedule
✓ Demurrage reminders — customers return containers on time and avoid extra fees
✓ Contact settings — the right people always get the right information

See the numbers that matter most

Reports designed for freight forwarders — from overdue AR to customer rankings, get insights you can act on.

✓ Overdue AR — know exactly who owes you money, how much, and for how long
✓ Customer ranking — see which customers drive profit and volume, and who needs attention
✓ Port pair insights — understand which routes are most profitable

Three beliefs that guide GoFreight

Trenton Chen

Co-founder & CEO, GoFreight

We believe in growing your profit above all else

Not shipments processed. Not features shipped. The only number that tells us we did our job is whether your business made more money this year than last — and we measure ourselves against it.

We believe AI should work for every forwarder, not just the largest ones.

The biggest players are already using AI to grow without adding people. Our team of experts puts AI and the newest technology to work for you. You get the same capabilities as the top global forwarders, without spending millions to get there.

We believe a system you can run beats a system you can customize.

Every forwarder is told their operation is unique. Most of it isn't. We make opinionated software that works on day one, and we would rather say no to a custom build than hand you a project.

Get a personalized demo

See how GoFreight helps forwarders improve service, simplify operations, and scale without hiring more — walked through on your own workflow.

Get Started

Grow your freight business, not your headcount.

Hear from our customers

The only system you need to run your freight business

Track every container like it's your only one

No more "Where's my container?"

Always one step ahead on shipments

See the numbers that matter most

Three beliefs that guide GoFreight

We believe in growing your profit above all else

We believe AI should work for every forwarder, not just the largest ones.

We believe a system you can run beats a system you can customize.

Get a personalized demo

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