FREIGHT FORWARDING SOFTWARE

What if AI handled the forwarding,so you could handle the winning?

Imagine freight forwarding where documents file themselves, tasks line up in order, and the right rate finds you first. That’s what happens when you put GoFreight AI to work. 

1000+

Forwarders live (across 97 % of U.S. ports)

+27%

Wallet share in 9 month

2x

Productivity — same Ops & CS headcount, double workload

Trusted by Forwarders Worldwide
sfi
allround
seamax
transmodal
neptune
ucm
headwin
seasky
mascot
union
dls
flexcargo
anl
tanera
sfi
allround
seamax
transmodal
neptune
ucm
headwin
seasky
mascot
union
dls
flexcargo
anl
tanera

Freight forwarders know how to move cargo. The hard part is everything in between. 

Even with modern platforms in place, freight forwarders still face four daily gaps that slow decisions and impact performance across the business. 

Documents are scattered

Shipping documents arrive in many formats and tools. Teams still hunt for files, key in data, and match to the right shipment record.

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Tasks are disconnected

Critical tasks sit in emails, chats, and separate trackers. Managers cannot see progress in one place and staff risk missing time-sensitive steps.

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Email does not flow into the TMS

Pre-alerts, arrival notices, bookings, and rate approvals live in the inbox. Without inbox-level automation, people read, copy, and retype instead of moving shipments forward.

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Rates are hidden

Spot rates and contract rates live in different systems, files, or email threads. Sales teams spend valuable time searching and verifying numbers before quoting, which slows responses and loses opportunities.

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 One AI to Power Every Step 

Action Center

  • See every shipment and task in one place, organized your way.
  • Use natural language to set custom prompts and let AI turn them into actionable tasks.
  • Complete work inline and watch shipments move forward automatically.
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GoNexus Email Intake

  • Turn any inbox into an operational gateway.
  • AI reads operational emails and creates or updates shipments instantly.
  • New tasks flow directly into the Action Center so nothing is missed.
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GoNexus Hub

  • Process shipping documents in seconds.
  • Drag and drop files for AI to extract data and match to the right shipment.
  • Create or update records with one click and store documents automatically.
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Rate Management

  • AI reads contract rates faster than ever.
  • See spot and contract rates together in one view.
  • Turn rates into quotes instantly with vessel schedules included.
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FAQ

What is GoFreight?

GoFreight is an AI-powered, cloud-based freight forwarding software built specifically for forwarders. It brings shipment operations, quoting, invoicing, CRM, tracking, and business analytics into one platform — accessible from anywhere in the world with an internet connection.

Yes — GoFreight is a cloud-based platform that works anywhere in the world. You can run your freight forwarding operations from any country without installing local software or setting up on-premise servers. GoFreight currently has a strong presence across the United States, Mexico, China, Hong Kong, Taiwan, Singapore, Indonesia, Vietnam, Malaysia, Thailand, and Cambodia, with forwarders in many other countries using the platform as well.

Absolutely — this is one of GoFreight's core strengths. Because GoFreight is 100% cloud-based, your back-office team in, say, Vietnam or Indonesia can handle documentation and invoicing while your sales team in the US or Singapore manages clients — all working on the same live data, in real time, with zero lag. There's no need for file transfers, VPNs, or syncing between local servers. Everyone sees the same dashboard, the same shipment status, and the same customer records, no matter where they are.

GoFreight supports ocean import, ocean export, air import, and air export operations. Each mode has dedicated workflows, document templates, compliance filing tools, and automated task management built into the platform.

GoFreight automates repetitive tasks like document filing, invoice generation, and customer notifications. Customers report handling 30% more shipments within 12 months, resolving exceptions 40% faster, and achieving up to 2x productivity — all with existing staff. Because the platform is cloud-based, you can scale your back-office to lower-cost countries without any infrastructure overhead.

Traditional freight software requires local installation, IT maintenance, and on-premise servers — which means every office needs its own setup, and data doesn't flow between locations in real time. GoFreight's cloud-based approach eliminates all of that. Your entire team — whether they're in the US, Taiwan, Singapore, or Cambodia — logs into one platform with one set of data. Updates happen instantly, there's no version mismatch between offices, and you can onboard a new branch in a new country in days, not months.

Yes. GoFreight is widely used by freight forwarders in Singapore, Indonesia, Vietnam, Malaysia, Thailand, and Cambodia. The cloud-based platform means teams in these countries can collaborate seamlessly with offices in the US, Greater China, or anywhere else — handling operations, documentation, and customer communication in one unified system.

Yes. GoFreight serves forwarders operating in China, Hong Kong, and Taiwan — some of the world's busiest trade hubs. Teams in Greater China can work side-by-side with back-office staff or partner offices anywhere in the world through GoFreight's cloud platform, with shared visibility on every shipment and document.

GoFreight provides branded customer portals with real-time tracking, automated shipment alerts, and 24/7 document access. Your customers get a professional, always-on experience regardless of which country your team is operating from. Forwarders report up to 40% fewer customer support inquiries and a 35% improvement in satisfaction scores.

Request a demo on the GoFreight website. Since GoFreight is cloud-based, there's no hardware to install — the onboarding team will set up your account, migrate your data, and train your team remotely. Forwarders in any country can get started quickly without waiting for local IT setup.

Request A Demo Today