The Transportation Management System (TMS) for freight forwarding is becoming more widely used throughout the forwarding industry. Forwarders are beginning to recognize the importance of utilizing technology in order to gain a competitive edge. In a nutshell, a freight forwarder TMS enables forwarders to move shipments from point A to point B in an efficient, dependable, and cost-effective manner.
The goal of developing a TMS for freight forwarders is to create a system capable of optimizing and improving daily forwarding operations. One of the most significant advantages of transportation management for forwarders is the ability to handle multiple department operations, such as accounting, office, management, and freight shipping, all within a single unique solution. In the freight forwarding industry, where time is of the essence, a freight forwarding TMS can significantly reduce your daily workloads. It will enable you to eliminate manual processes, reduce human error, and better manage your time.
Benefits of Freight Forwarding TMS
Enhance Decision Making
Freight forwarders enter specific variables into the TMS based on their importance ranking. For example, a freight forwarder may prioritize variables such as cost, transit time, and the number of stops. The TMS will complete all of the planning in less than a minute. Based on the ranking of the variables, TMS will analyze all available options and determine which one best meets the criteria.
Reduce Manual Processes
It is obvious that TMS plays an important role in the process of automating the forwarding sector. The simplification of daily operational processes is absolutely necessary for the organized management of a complex project.
Many of the processes required to complete an order, such as dispatching, tracking, and carrier acceptance rate, are automated by the freight forwarding TMS. TMS can also track customs clearance, invoices, and send out push notifications if there are any delays.
Increase Customer Satisfaction
The ability to instantly determine the most cost-effective and ideal route and carrier option will also aid in increasing customer satisfaction. Your prompt response to your customer’s needs will encourage them to contact you for future shipments. Aside from that, TMS can help improve inventory management and supply chain visibility. Furthermore, it aids in the elimination of human errors during the quotation, auditing, and invoicing processes.
The Future of TMS
To meet the growing client expectations, freight forwarders must make the best use of available technologies. Although implementing a TMS and adapting to digitalization can be difficult and time-consuming, freight forwarders will need to implement TMS sooner or later in order to remain competitive.
Choosing a TMS For Freight Forwarders
Freight Forwarder TMS that is easy to use may result in the most benefits. In a fast-paced business, overly complicated or unresponsive and slow software solutions can result in significant efficiency losses that harm both the business foundation and customer satisfaction.
Using an efficient freight forwarding TMS, on the other hand, can make a huge difference. A system that automates time-consuming data entry tasks, for example, can help save a significant amount of time. Furthermore, a system that generates a comprehensive analysis report provides managers with an overall picture of how the company is performing. If a problem is discovered, it can be resolved quickly before it causes irreversible damage to the company.
If you’re thinking about using a TMS, or more specifically, freight forwarding software, you might be interested in GoFreight, which is completely cloud-based and designed to assist forwarders with their daily accounting and forwarding operations. Get a free personalized demo to learn how GoFreight can help your business grow or solve current frustrations and problems.